Grayton Hotel Dubai

Terms and Conditions

BENEFITS OFFERED TO ALL THE GUESTS STAYING IN ALL ROOM CATEGORIES:

• Complimentary parking space during their stay

• Breakfast is served daily in Park Regis by Prince in the all-day dining outlet from 06:30am-10:30am

• Complimentary Wi-Fi internet access in the room and hotel public area within the premises

• Complimentary usage of Gymnasium, outdoor swimming pool

• Complimentary in Room Tea & Coffee facilities & daily bottle of water

• Safe deposit box

• Iron & ironing board in the room

HOTEL FEATURES

• Lobby Café – O CHOKO

• All Day Dining Coffee Shop – JALUN

• Swim Up Pool Bar – Yamba Rock

• YMZ Sheesha Lounge

• Wabi – Sabi beach

• Specialty Restaurant – Yakamoz Restaurant (Opening date to be advised)

• 1 Meeting Rooms

• BAR – Yakamoz BAR

• Spa – Golden Aldino Spa

CHECK IN and CHECK OUT

• Check-in time is 15:00 hrs. and check-out time is 12:00 hrs. noon time (Dubai time).

• Late check-out charges will apply for guests occupying rooms after 12:00 hrs. noon time.

• When reasonably possible, hotels may facilitate early arrivals (before 15:00 hrs.), although guaranteed early check-in requires a 01-night supplement at the contracted rate.

• Late check-out supplement charges until 18:00 PM will be at 50% of the contracted room rate. After 18:00 PM one night supplement will be charged at the contracted rate and     subject to hotel room availability.

CHILDREN POLICY

• A maximum of one child up to 5 years 11 months of age (inclusive) sharing the parents’ room will be accommodated free of charge on existing bed, inclusive of booked meals.

• Maximum one child from 6 years to 11 years 11 Months of age (inclusive) sharing the parents’ room will be accommodated free of charge on existing bedding. However, meal charges will apply as per the below.

• Baby cots are provided free of charge subject to availability.

•  The above room rates are Inclusive of 7% municipality fees, 10% service charge. The percentages specified are subject to change by government regulation and may be payable by the Company on the margin applied to the guest rooms over and above the room rate.
•  Contracted rates for the duration of this agreement are Inclusive of 5% VAT (Value Added Tax). The VAT applies to all accommodation (basic room rates and service charge); and food and beverage sales (basic F&B rates and service charge).
•  The above room rates do not include the “Tourism Dirham Fee”. All confirmed bookings are subject to AED 15 per room / bedroom per night, which would be payable directly by guest to us at the time of check-out.
•  Please note that exact periods for the above given events and exhibitions are subject to change depending on information availability. Furthermore, any additional major events and exhibitions will be advised accordingly and the same will subject to a surcharge of AED 250 per room per night informed at least 48 hours prior.
• Half-board is based on meal prices mentioned above and are not valid during Theme lunches and dinners. Should the guest wish to dine during a theme lunch/dinner, guests will be given a credit towards their food bill for the amount listed above, which can be availed at any of the other outlets in the hotel that are not running a promotion or special offer. Any amount spent over a nd above the listed amount above shall be charged to the guest’s personal account.
• All Inclusive package will be served with house beverages decided by the hotel. Food and Beverage for all Inclusive package will be served at selected restaurants and venues decided by the hotel. All Inclusive Package Breakfast, Lunch and Dinner with Alc ohol are to be added to the room rate mentioned in the rate sheet defined in this document above.  

Terms and Conditions

BENEFITS OFFERED TO ALL THE GUESTS STAYING IN ALL ROOM CATEGORIES:

• Complimentary parking space during their stay

• Breakfast is served daily in Park Regis by Prince in the all-day dining outlet from 06:30am-10:30am

• Complimentary Wi-Fi internet access in the room and hotel public area within the premises

• Complimentary usage of Gymnasium, outdoor swimming pool

• Complimentary in Room Tea & Coffee facilities & daily bottle of water

• Safe deposit box

• Iron & ironing board in the room

HOTEL FEATURES

• Lobby Café – O CHOKO

• All Day Dining Coffee Shop – JALUN

• Swim Up Pool Bar – Yamba Rock

• YMZ Sheesha Lounge

• Wabi – Sabi beach

• Specialty Restaurant – Yakamoz Restaurant (Opening date to be advised)

• 1 Meeting Rooms

• BAR – Yakamoz BAR

• Spa – Golden Aldino Spa

CHECK IN and CHECK OUT

• Check-in time is 15:00 hrs. and check-out time is 12:00 hrs. noon time (Dubai time).

• Late check-out charges will apply for guests occupying rooms after 12:00 hrs. noon time.

• When reasonably possible, hotels may facilitate early arrivals (before 15:00 hrs.), although guaranteed early check-in requires a 01-night supplement at the contracted rate.

• Late check-out supplement charges until 18:00 PM will be at 50% of the contracted room rate. After 18:00 PM one night supplement will be charged at the contracted rate and     subject to hotel room availability.

CHILDREN POLICY

• A maximum of one child up to 5 years 11 months of age (inclusive) sharing the parents’ room will be accommodated free of charge on existing bed, inclusive of booked meals.

• Maximum one child from 6 years to 11 years 11 Months of age (inclusive) sharing the parents’ room will be accommodated free of charge on existing bedding. However, meal charges will apply as per the below.

• Baby cots are provided free of charge subject to availability.

•  The above room rates are Inclusive of 7% municipality fees, 10% service charge. The percentages specified are subject to change by government regulation and may be payable by the Company on the margin applied to the guest rooms over and above the room rate.
•  Contracted rates for the duration of this agreement are Inclusive of 5% VAT (Value Added Tax). The VAT applies to all accommodation (basic room rates and service charge); and food and beverage sales (basic F&B rates and service charge).
•  The above room rates do not include the “Tourism Dirham Fee”. All confirmed bookings are subject to AED 15 per room / bedroom per night, which would be payable directly by guest to us at the time of check-out.
•  Please note that exact periods for the above given events and exhibitions are subject to change depending on information availability. Furthermore, any additional major events and exhibitions will be advised accordingly and the same will subject to a surcharge of AED 250 per room per night informed at least 48 hours prior.
• Half-board is based on meal prices mentioned above and are not valid during Theme lunches and dinners. Should the guest wish to dine during a theme lunch/dinner, guests will be given a credit towards their food bill for the amount listed above, which can be availed at any of the other outlets in the hotel that are not running a promotion or special offer. Any amount spent over a nd above the listed amount above shall be charged to the guest’s personal account.
• All Inclusive package will be served with house beverages decided by the hotel. Food and Beverage for all Inclusive package will be served at selected restaurants and venues decided by the hotel. All Inclusive Package Breakfast, Lunch and Dinner with Alc ohol are to be added to the room rate mentioned in the rate sheet defined in this document above.